Communication Skills Training

Learning a language is a physical process which can be trained or reprogrammed by working through a series of specific drills, including mouth positioning, intonation, breathing and listening exercises.

This course teaches all forms of business etiquette in dining, communication, telephone, meeting, tipping, travel, email, business cocktail party, wardrobe, and more.

The secret of good technical writing is to be able to describe complex technical concepts and ideas clearly and coherently so that both expert and non-expert audiences can understand and benefit from your writing.

This course teaches the best practices business people must know to be able to write clear, effective, professional business documents, especially email, memos, letters, and reports

Negotiation is a key skill within any role, whether negotiating internally with managers or other departments; or externally with suppliers and customers.

Feedback and criticism can be helpful to others.

Active listening is the key to effective communication as it requires a real two-way exchange of information between two or more people.

Assertiveness and self-confidence are fundamental personal and interpersonal skills.

Develop and enhance your public speaking style and turn even the driest, most mundane information into a dynamic, compelling presentation.