Problem-Solving and Decision Making

Problem Solving and Decision Making (PSDM) presents a structure, process and the tools to help solve problems and make decisions.  This course is about proactively attacking problems and making timely decisions.

The course is designed to help you solve work problems and make decisions to bring value to your company and your customers.  In addition, the skills, processes and
tools taught in this course can bring value to other aspects of your life.