Resolving Conflicts

Proactive communication is the key to resolving and preventing conflict. In a diverse work force, the ability to resolve conflict in a timely and effective manner can prevent escalation and increase productivity. Resolving conflicts training aids employees in identifying the most common causes of conflict at your organization, provides techniques for managing workplace conflict, and identifies the negative effects of unresolved conflict so employees understand the importance of immediately resolving their problems with co-workers and management.